Terms of Service

Last Updated: February 15, 2026 | Effective Date: February 15, 2026

1. Acceptance of Terms

By accessing and using the services provided by SiteClaw LLC (the "Company," "we," "us," or "our"), including website design, managed hosting, website maintenance, and related services (the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (the "Agreement"). If you do not agree to these terms, you may not use our Services.

These Terms of Service constitute the entire agreement between you and SiteClaw LLC regarding the provision of Services, superseding any prior agreements or understandings. We reserve the right to modify these terms at any time, and your continued use of the Services constitutes acceptance of any changes.

2. Description of Services

SiteClaw LLC provides the following services to customers:

• Website Design: Custom website design and development tailored to your business needs
• Managed Hosting: Hosting infrastructure powered by Vercel, with uptime monitoring and technical support
• Website Maintenance: Ongoing updates, security monitoring, and technical support for your website
• Domain Management: Assistance with domain registration or inclusion with select service packages

The specific scope, pricing, and terms for your individual Services are detailed in your Service Agreement or signed proposal.

3. User Accounts and Responsibilities

3.1 Account Creation

To access certain Services, you may be required to create an account or provide credentials. You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of all usernames, passwords, and authentication credentials
• Immediately notify us of any unauthorized use of your account
• Accept full responsibility for all activities occurring under your account

3.2 Client Responsibilities

You are responsible for:

• Providing accurate information and content for your website
• Ensuring that all content uploaded to your website complies with applicable laws and these Terms
• Managing your own domain registration or authorizing us to manage it on your behalf
• Maintaining backups of critical business data stored on your website
• Complying with all applicable laws and regulations in your jurisdiction

4. Intellectual Property Rights

4.1 Your Content

You retain all intellectual property rights to any content, copy, images, or materials you provide to us ("Your Content"). However, by providing Your Content to us for website design and hosting, you grant SiteClaw LLC a worldwide, non-exclusive, royalty-free license to use, display, and reproduce Your Content solely for the purpose of providing the Services to you.

4.2 Our Intellectual Property

SiteClaw LLC retains all rights to:

• Website design templates, frameworks, code, and other materials we create specifically for you (unless otherwise agreed in writing)
• General methodologies, tools, processes, and know-how
• Any pre-existing intellectual property or third-party components used in your website

4.3 Third-Party Components

Your website may incorporate third-party libraries, frameworks, fonts, or other components governed by separate open-source or proprietary licenses. You agree to comply with the terms of any such licenses.

5. Payment Terms

5.1 Pricing and Billing

Pricing for Services is outlined in your Service Agreement or proposal. Unless otherwise specified, Services are billed monthly, and payments are due upon invoice. Pricing is in USD.

5.2 Payment Processing

We process payments through Stripe, our authorized payment processor. By submitting payment information, you authorize SiteClaw LLC and Stripe to charge your payment method for the Services.

5.3 Late Payments

Invoices are due within 30 days of issue unless otherwise agreed in writing. Accounts more than 30 days past due are subject to a late fee of 1.5% per month (18% annually) on the outstanding balance. We reserve the right to suspend Services if payment remains outstanding beyond 60 days.

5.4 Refunds and Credits

SiteClaw LLC does not offer refunds for Services already rendered. Credits or refunds for Service failures are handled according to our Service Level Agreement (SLA). Refunds, if applicable, must be requested in writing within 30 days of the charge.

6. Acceptable Use Policy

You agree not to use our Services to:

• Violate any applicable local, state, national, or international law or regulation
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others
• Transmit any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable
• Impersonate or attempt to impersonate SiteClaw LLC, a SiteClaw employee, another user, or any other person or entity
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services

7. Termination

7.1 By You

You may terminate Services at any time by providing 30 days' written notice. Upon termination:

• Your obligation to pay recurring fees ceases as of the end of the current billing period
• We will provide you with copies of your website files, if requested, within 30 days
• Hosting and maintenance services will cease at the end of the notice period

7.2 By Us

We may terminate or suspend your access to Services immediately, without prior notice or liability, for any reason, including if:

• You breach these Terms
• Payment is more than 60 days overdue
• Your use of the Services creates liability for us or damages our reputation

8. Limitation of Liability

To the maximum extent permitted by law, SiteClaw LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, business interruption, or procurement of substitute services, arising out of or related to these Terms or your use of the Services.

Our total liability to you for all claims arising from or relating to the Services shall not exceed the total amount paid by you to SiteClaw LLC in the 12 months preceding the claim.

9. Disclaimer of Warranties

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. SiteClaw LLC makes no warranties, expressed or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. You use the Services at your own risk.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in the federal or state courts located in Michigan.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us:

SiteClaw LLC
Email: andrew@siteclaw.io
Website: https://siteclaw.io

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.