Privacy Policy

Last Updated: September 23, 2026 (analytics section updated) | Originally Effective: February 15, 2026

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Sign up for our services
• Fill out our intake form
• Contact us via email or phone
• Make a payment
• Subscribe to our communications

This information may include:

• Name and business name
• Email address
• Phone number
• Business address
• Payment information (processed securely through Stripe)
• Website content and materials you provide

1.2 Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process payments and send invoices
• Communicate with you about your project
• Send monthly performance reports
• Monitor website uptime and performance
• Improve our services
• Comply with legal obligations
• Send promotional communications (with your consent)

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

3.1 Service Providers

We use third-party services to operate our business:

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If SiteClaw LLC is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure hosting infrastructure (Vercel)
• Access controls and authentication
• Regular security monitoring
• Limited employee access to personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Active Clients: Data retained for the duration of our service relationship plus 1 year
• Former Clients: Data retained for 2 years after service termination
• Prospective Clients: Data retained for 1 year after last contact
• Payment Records: Retained for 7 years per tax requirements

After these periods, we securely delete or anonymize your information.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, email us at andrew@siteclaw.io with the subject line "CCPA Request."

6.2 All Users

All users have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Withdraw consent for marketing communications

7. Cookies and Tracking

Our website does not use cookies for analytics or advertising. We measure traffic with Vercel Web Analytics, which counts page views without cookies: each visit is identified by a hash of the incoming request that resets every day, so it cannot follow you across days or across websites, and no personal information is stored. We use these counts to see which pages are useful and whether the free previews we build are being viewed.

Some embedded services you choose to use (for example a map or a booking widget on a client site) may set their own cookies under their own policies.

8. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

By using our Services, you acknowledge that you have read and understood this Privacy Policy.